Traveling in an Uber or Lyft is a convenient way to get around, but accidents can still occur.
If one happens, the scene may feel even more chaotic as a passenger in a rideshare vehicle. That makes it important to stay calm, determine who is at fault and take appropriate actions.
1. Determine fault
In the event of a motor vehicle accident involving an Uber or Lyft, understanding responsibility is important. Responsibility often lies with the driver who caused the accident, whether the rideshare driver or another vehicle’s driver. Rideshare companies have policies in place that can influence responsibility based on factors such as the driver’s status at the time of the accident.
2. Take quick action
Like with any motor vehicle accident, taking prompt action is important. Make sure everyone is safe by moving to a secure location. Contact emergency services and provide accurate details about the accident’s location and any injuries. The rideshare driver and passengers should cooperate with law enforcement and share necessary information.
3. Report the incident to the rideshare company
Uber and Lyft have specific procedures for reporting accidents involving their drivers. Reach out to their support or emergency lines to report the incident and provide the necessary information. This helps the rideshare companies understand the situation and creates a record for potential insurance claims.
4. Seek medical attention
Even if injuries seem minor, seek medical attention after any accident. Some injuries might not appear immediately. A medical evaluation can ensure your well-being. Remember to document all medical examinations and treatments related to the accident.
Although rideshare companies like Uber report that 99.9% of trips end safely, any type of travel comes with unknowns. Knowing what to do can ease the chaos and confusion of the experience.